Why Use a Manufacturer's Rep? (Link to ERA.ORG)

 

Sales Philosophy

Our sales philosophy is quite simple... know your product... know your customer needs... and bring the two together.  It is simple, but implementing this philosophy takes diligent sales effort along with continuous follow through.  We believe in making a maximum number of sales calls. Our lifeblood lies with new applications with our existing customers as well as pursuing opportunities with new customers. 

PEOPLE - Add People as Business Dictates and Opportunity Presents.

LINES - Keep the Number of Lines to as Few as Needed to Support the Company and Allow for Growth and Profit. 

MANAGEMENT - An Ongoing Program to Bring Key Employees Into Management Positions.

EDUCATION - Provide Scholastic Opportunities and Financial Support for Our People to Increase Productivity

OUR MISSION - To be a Profitable, Pleasant Company with Opportunities for Everyone to Gain Monetarily and Grow in Responsibility, and be a Company Our Principals are Proud to Have as Their Representative in the Midwest.

 

Services

Territory Management.  From an aggressive outside sales team, to a strong inside sales organization, to detailed computerized tracking of all sales and customer activity, we manage the territory for you!  Control Sales principals have total confidence that our territory is well looked after. 

Trade Shows.  Control Sales exhibits in many industry trade shows during the year providing your products maximum exposure to a broad base of new potential customers.   Control Sales also conducts technical seminars for area customers on a regular basis.

Sales Forecasts. We are happy to forecast in any format and to any detail desired.   Proper sales forecasting is just as important to us as it is to you.  We carefully plan customer by customer and look forward to sharing this information with our principals so we are able to set our mutual goals together!

Customer Service.  Control Sales' inside sales staff provides area customers prompt and accurate delivery information, part number and product selection, expediting and quoting as well as any other assistance ever needed.  Our principals rate Control Sales inside sales staff as "the best!"

Written Communications.  With Control Sales you know what's going on in the territory.  Using notebook computers, cellular phones and e-mail in their daily selling activities, all of our people regularly send you detailed call reports as well as updates on existing accounts.

Lead Follow-up.  We follow-up all sales leads.  We know sales leads are expensive for you to generate.  We also know they are new sales opportunities waiting to happen for both of us.  All sales leads are tracked by computer to insure 100% follow-up.

Market Research.  We don't just react to sales opportunities as they occur.   We're continually researching our geographical territory looking for potential new markets for our principals as well as evaluating new products and technologies that might present opportunities in the future.

Aggressive Sales.  The bottom line is always increasing sales.  Control Sales works hard to book the order while at the same time satisfying the needs and wishes of the customer.   This extra effort and never-give-up attitude is a major reason for the success Control Sales consistently achieves.

 

Benefits

Stable Firm.  Control Sales is one of the most stable manufacturers' representative firms in the industry.  Little or no turn-over in rep firm staff is vital to every principal who looks to the rep for the in-depth knowledge of the territory that only comes from years of on-the-job experience.

Trained Staff.  Training is a top priority at Control Sales.  Our staff receives regular training on all products represented by Control Sales.  They also participate in numerous sales and marketing classes and seminars during the year including general sales, customer relations and market analysis.  Our people know what they're selling and how to sell it!

Excellent Reputation.  Control Sales is well known by customers throughout the territory and by most other leading rep firms across the country.  Honesty, integrity and follow through every time are all constants.  Ask your customers in our area and your other reps about Control Sales.

Proven Performance.  The Control Sales sales organization has many years of proven performance to be proud of.  Whether it's a new product line just being introduced or a well established one, we produce the results, beat the goals and meet the deadlines.  

Detailed Reporting.  Monthly computer reports are generated tracking sales by customer, Control Sales principal and Control Sales salesman.  Current month, year-to-date, prior year-to-date and prior year total as well as sales dollars/percentage up (or down) are shown for each customer.  Possible sales problems are spotted quickly and necessary action taken.

Well Organized.  Control Sales is organized to maximize your sales.  That means perform well, be efficient, consistent, productive and profitable.  Control Sales management is experienced and always strives to have Control Sales be an organization others want to emulate. 

Professional Sales People.  Control Sales salespeople are among the most professional and experienced in the industry.  Each possesses an outstanding track record of achievements and enjoys building on success.  You only get the best with Control Sales!

Territory Knowledge.  Our people know the territory.  Control Sales' outside salesmen have a combined total of over 70 years experience selling to and working with area customers.  We are constantly canvassing for additional customers through telemarketing and mailings to new companies in our area.

Steady Growth.  We continue to grow and our principals sales have grown with us.   We forecast, plan and work for sales growth regardless of the economy in general.   Good business conditions are great, but a down economy only gives us reason to work that much harder -- and we do!

Positive Attitude.  Our people enjoy selling and it shows!  A positive attitude along with high goals and hard work are the right combination.  Our desire for success can be contagious -- to your sales!

 

Business Philosophy

We will always strive to provide our valued principals the very best in sales representation.  There are no short cuts.   Hard work, dedication and excellence in performance are absolute musts.  The most important line we will ever have is our reputation and we guard it above all else.   Only companies that take pride in the quality and worth of their products will be represented.  We will, at all times, reflect credit upon ourselves, our organization and the firms we represent.

A manufacturers' representative firm is no different than any other business concern.  We must always operate in a professional and profitable manner with attention paid to the future as well as the present.   Stability, planning and continuity are the keys to having the ability to invest in sales growth and providing our principals a long-term successful sales team they can depend on for years to come.

 

Objectives

Having an up-to-date working  knowledge of the needs of both our customers and principals, and keeping their respect and trust are constant goals.  We want our customers to value our advice and depend on us for assistance.  We also want our principals to consider us as important to them as their own sales and marketing staff.  We work hard to attain this.

Our industry is one of rapid change and requires constant attention to new technologies, products and potential customers.  We consider this objective of new knowledge vital to our future success.  It is an exciting challenge and one we welcome!